Leading Transformational Change
A program that empowers registrar's office teams to drive organizational transformation through collaboration, learning, and leadership.
Research-Informed
Built at the powerful intersection of organizational learning, organizational justice, and adaptive leadership, this is a change process people can believe in.
Designed for the RO
The Registrar's Office holds a uniquely comprehensive view of the institution. This program helps turn that vantage point into clarity, alignment, and momentum.
A New Way to Plan and Evolve
Honouring the wisdom that already exists. Surfacing the patterns beneath the surface.
This is a framework for teams who feel the weight of complexity, and the pull of possibility.
Be a Part of Shaping What Comes Next
Take part in a meaningful conversation about the Leading Transformational Change program.
This program is built on a simple but powerful belief: Transformational change begins with the change process itself.
This upcoming info session is your opportunity to experience that philosophy in action.
Lead Your Registrar’s Office Into its Alignment Era
Leading Transformational Change is more than just another planning framework — it is a catalyst for meaningful, lasting change.
Built at the intersection of organizational learning, organizational justice, and adaptive leadership, this program helps registrar’s offices move beyond incremental improvements and step into a new way of working, leading, and collaborating.
A Change Leadership Experience That Transforms What’s Possible
Most change processes produce a plan.
This one produces transformation.
This program is intentionally designed to:
Attend to your institution’s culture, history, and context — not just current and future operations and tasks.
Create space for the human side of change.
Build shared understanding across departments.
Use transparent, evidence‑based decision-making.
Strengthen relationships, trust, and leadership capacity.
When people experience a process as fair, respectful, and transparent, they support the outcomes — even when decisions are difficult. This is the power of a justice‑aligned planning approach.
Three Foundational Pillars
Most change processes focus on tasks, timelines, and deliverables.
This program embeds three powerful frameworks — organizational learning, organizational justice, and adaptive leadership — into the change process itself, so that the way you plan your initiative becomes as transformational as the change itself.
Organizational Learning
The change process itself is a learning process.
Participants engage in inquiry, reflection, and collective sensemaking to uncover root causes and systemic patterns behind challenges or pain points.
Organizational Justice
Fairness is built into every stage through careful attention to procedural, interactional, and distributive justice.
Participants experience a process that is transparent, respectful, and equitable.
Participants learn to navigate complexity, engage with difficult questions, and balance what should be preserved with what must change.
This program empowers staff at all levels to develop adaptive leadership skills.
Adaptive Leadership
Program Structure
Leading Transformational Change guides teams through a five-module journey to unlock real growth and transformation.
Who This Program Is For
Registrar’s offices navigating complexity, growth, or change
Institutions seeking a more collaborative, transparent planning process
Leaders who want to embed learning, fairness, and adaptive leadership into their organizational culture
Teams who want a plan that is collaboratively developed, not imposed.
Participants do not need prior knowledge of organizational theory — the program builds understanding as you go.
By the end of the program, your registrar’s office will have:
A vetted, evidence‑based change plan
Clear priorities, success metrics, and a sequenced action roadmap
A shared understanding of purpose, vision, values, and institutional context
Stronger cross‑departmental relationships
A change process that models fairness, transparency, and learning
And perhaps most importantly: A team aligned around a shared future — and equipped to lead it.
What Your Team Will Gain
Two Delivery Formats
Your registrar’s office is more than a service unit — it’s the heartbeat of academic operations. And the people who work there carry stories, pressures, hopes, and wisdom that deserve to be heard.
Leading Transformation Change creates a space where those voices matter - in two formats to suit your organization's needs.
Professionally Facilitated
Tailored to your specific registrar's office or institutional needs, I facilitate the program for you and your team, using the 5-module framework to deliver training and facilitate planning using a real change initiative you define.
This professionally facilitated program can be delivered online or in-person over a predefined period that aligns with the scope of the change. I provide support to complete the deliverables and can offer additional services as required.
Online Asynchronous/Synchronous
Offered as a professional development program for RO leaders, this train the trainer model uses a real change or challenge that you define, as you learn how to facilitate the method.
You'll get immediate access to the learning materials plus weekly online meets to review and discuss content with peers, along with a burgeoning community of practice to support your ongoing change leadership efforts.
Embodying the Process
Help build what comes next. Your insights will help refine a program designed to honour context, elevate diverse perspectives, and strengthen the leadership capacity of registrar’s offices across the sector.
Your Voice Matters
Registrar’s offices hold, as Waters and Hightower (2016) describe, “a unique, comprehensive, wide‑ranging viewpoint on the institution’s programs and constituents.”
That vantage point is central to this program — and so is your perspective.
This session is designed to learn from you, test the value of the program, and ensure the approach reflects the realities, challenges, and aspirations of the people who will use it. Validation is not a formality; it is an expression of the program’s foundations:
Organizational learning — surfacing insights from those closest to the work
Organizational justice — ensuring transparency, fairness, and voice
Adaptive leadership — shaping the program in response to real institutional complexity
What You'll Experience
During this interactive webinar, you will:
Explore the core ideas behind the program and what makes this approach different
See how learning, justice, and leadership are embedded into the planning process
Reflect on the challenges and opportunities facing registrar’s offices today
Provide feedback that will directly shape the next phase of program development
Help ensure the program is both practical and transformational for institutions like yours
About me
Hello and thank you for your interest in this program!
I am a higher‑education change leader and trained facilitator with deep experience helping organizations navigate complexity, strengthen alignment, and move strategic priorities from intention to action. My work spans strategic and operational planning, policy and program development, and service and process evaluation — always with a focus on reducing friction and improving outcomes.
My intention with the Leading Transformational Change program is to help registrar's office professionals who are overwhelmed with competing demands, operational challenges, siloed decision-making, and external pressures, become strategic leaders and influencers of transformational change.
Traditional Lands Acknowledgement
Alignment Era Consulting is located on Treaty One Territory, the ancestral lands of the Anishinaabeg, Anisininew, Ininiwak/Nehethowuk, Oceti Sakowin/Dakota Oyate Peoples, and the National Homeland of the Red River Métis. This territory is also a place of significance for the Denesuline and the Inuit Peoples. I also acknowledge that our water is sourced from Shoal Lake 40 First Nation in Treaty Three Territory, and that most of our hydro-electricity comes from Treaty Five Territory in northern Manitoba.
As a settler on these lands, I acknowledge the harms and mistakes of the past. I commit to addressing systemic biases and barriers that still exist today, and working together with Indigenous communities in collaboration, respect and reciprocity.
Contact Info
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sharon@alignmenteraconsulting.com
© 2026. All rights reserved.
Sharon Taylor (she/her)
